The Quality Policy of LAMUSA AGROINDUSTRIAL, S.L. consists of 10 core principles intended to convey the values of the company, developed at the same time through three strategic lines that reflect our vision and finally are the essential support to achieve the commitments that make up the mission of the organization and which is expressed through four different perspectives.
The three strategic lines are manifested through the financial perspective:
Increase the economic growth of the company, achieving a balance between income and profitability while reducing the level of risk.
and, from this, the rest of the principles are born, which will express the values of the organization and are:
In customer perspective
Understand and analyze current needs, but above all, future needs of our market, and establish precise action lines to meet them.
Study and analyze the different indicators to predict the short-term evolution of the market, establish campaign programming to meet the demand at the right time.
Optimize all the processes of attention to the final consumer including the financial ones, so that the satisfaction of our client is global and improves continuously.
In the process perspective
Plan all our processes so that we are able to increase their efficiency and encourage continuous improvement.
Manufacture products with the required quality that comply with what the user expects of them.
Meet the requirements, processes and documented procedures and the legal and regulatory conditions that are applicable.
In the perspective of learning and growth
Innovate, keep abreast of the latest technical and scientific developments to study its possible application to all our processes.
Promote the welfare and satisfaction of workers.
Ensure the availability of human and material resources needed to achieve all the objectives.
Likewise, our mission will be channeled through the unequivocal commitment to achieve excellence in our products and services and it will be conducted through a working group at the highest level that will prioritize at all times the mission assumed by LAMUSA AGROINDUSTRIAL, S.L.
Calaf, 4th of February 2019
Jordi Solà Bonet
General Manager
The three strategic lines are manifested through the financial perspective:
Increase the economic growth of the company, achieving a balance between income and profitability while reducing the level of risk.
and, from this, the rest of the principles are born, which will express the values of the organization and are:
In customer perspective
Understand and analyze current needs, but above all, future needs of our market, and establish precise action lines to meet them.
Study and analyze the different indicators to predict the short-term evolution of the market, establish campaign programming to meet the demand at the right time.
Optimize all the processes of attention to the final consumer including the financial ones, so that the satisfaction of our client is global and improves continuously.
In the process perspective
Plan all our processes so that we are able to increase their efficiency and encourage continuous improvement.
Manufacture products with the required quality that comply with what the user expects of them.
Meet the requirements, processes and documented procedures and the legal and regulatory conditions that are applicable.
In the perspective of learning and growth
Innovate, keep abreast of the latest technical and scientific developments to study its possible application to all our processes.
Promote the welfare and satisfaction of workers.
Ensure the availability of human and material resources needed to achieve all the objectives.
Likewise, our mission will be channeled through the unequivocal commitment to achieve excellence in our products and services and it will be conducted through a working group at the highest level that will prioritize at all times the mission assumed by LAMUSA AGROINDUSTRIAL, S.L.
Calaf, 4th of February 2019
Jordi Solà Bonet
General Manager